Privacy Policy

1. Introduction
Welcome to Plant Extract Supply ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://plantextractsupplier.org/ and use our services.

By using our site, you consent to the data practices described in this policy.

2. Information We Collect
We collect information that you provide directly to us and automatically through your use of our site.

  • Personal Information: This includes your name, company name, email address, phone number, shipping/billing address, and payment details when you place an order, create an account, or contact us.
  • Technical Information: We automatically collect data like your IP address, browser type, operating system, referring URLs, and information about your interactions with our pages.
  • Cookies: We use cookies and similar tracking technologies. For more details, please see our dedicated Cookie Policy.

3. How We Use Your Information
We use the collected information for various purposes:

  • To process and fulfill your orders for plant extracts, polysaccharides, essences, and other natural ingredients.
  • To communicate with you about your orders, account, and inquiries.
  • To send you marketing and promotional communications (you can opt-out at any time).
  • To improve our website, products, and customer experience.
  • To prevent fraud and ensure the security of our site.
  • To comply with legal obligations.

4. Sharing Your Information
We do not sell or trade your personal information. We may share your data with trusted third parties who assist us in operating our website and conducting our business, such as:

  • Payment processing services (e.g., Stripe, PayPal).
  • Shipping and logistics partners (e.g., DHL, FedEx).
  • Analytics providers (e.g., Google Analytics).

These parties are obligated to keep your information confidential.

5. Data Security
We implement appropriate security measures, including SSL technology, to protect your personal information. However, no method of internet transmission is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:

  • The right to access and receive a copy of your data.
  • The right to correct inaccurate data.
  • The right to request the deletion of your data.
  • The right to object to or restrict certain processing.
  • The right to opt-out of marketing communications.

To exercise these rights, please contact us at [email protected].

7. International Transfers
As an international supplier, your data may be processed outside your country of residence. We will take all steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Changes to This Policy
We may update this policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us: